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Find answers to common questions, learn how to use our features, and get the support you need to make the most of Ooho! HRMS.

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Frequently Asked Questions

Quick answers to the most common questions

How do I reset my password?

To reset your password, click on the "Forgot Password" link on the login page. Enter your email address and follow the instructions sent to your email. If you don't receive the email, check your spam folder or contact support.

Can I export employee data to Excel?

Yes, you can export employee data in various formats including Excel (.xlsx), CSV, and PDF. Go to Reports > Employee Reports and select the data you want to export. You can also schedule automatic exports.

How secure is my data?

Your data is protected with enterprise-grade security measures including SSL encryption, regular security audits, and compliance with international data protection standards. We never share your data with third parties.

Can I customize the leave policies?

Absolutely! You can create custom leave policies based on employee types, departments, or locations. Set different leave balances, approval workflows, and accrual rules to match your organization's needs.

How do I add new employees in bulk?

Use our bulk import feature to add multiple employees at once. Download the template, fill in the required information, and upload the file. The system will validate the data and create employee profiles automatically.

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